Terms & Conditions

Welcome to 1st Care

By accessing and using our services, you agree to comply with the following Terms and Conditions. If you do not agree, please refrain from using our services.

1. Services Provided
1st Care offers support services including Supported Independent Living, Community Access, and other NDIS-related services. Specific service terms will be outlined in your service agreement.

2. Eligibility
Our services are available to individuals eligible under the NDIS framework. Proof of eligibility may be required.

3. Service Agreements
All clients must sign a service agreement that details the scope of services, terms, and obligations. Any changes to the agreement must be mutually agreed upon.

4. Payment and Fees
Fees for our services align with the NDIS price guide. Payments must be made in accordance with the agreed terms.

5. Privacy and Confidentiality
We are committed to protecting your personal information. Your data will be handled as per our Privacy Policy.

6. Liability
1st Care strives to provide high-quality services but does not guarantee specific outcomes. We are not liable for damages arising from the use of our services unless caused by negligence.

7. Changes to Terms
We reserve the right to amend these terms at any time. Updates will be posted on our website.

8. Governing Law
These terms are governed by the laws of Australia.